Inspection Part One. Obtain a chronological history of the flooring installation or sanding and refinishing. Perform an on site inspection List detailed observations of the problem areas Perform and record field tests results Collect samples for lab testing, if applicable Photograph, or video tape areas of concern Establish "if you have a case". With permission of client call offending party “Lets work together and solve this problem perhaps fix, replace or refund the money".     MOST CASES NO LEGAL ACTION REQUIRED  Disclaimer: The owners of this website are not Attorneys and cannot give legal advice. You the user of this web site understand that all suggestions given will need to be approved by an Attorney before using.    Our role in a flooring complaint is to investigate and determine the cause of the claim. We gather the facts surrounding the complaint, determine the specific cause of the problem, and prepare a written report for the commissioning party (you) that is accurate, objective, and informative. Our services are available to anyone in need of a floor covering inspection. We are retained by homeowners, contractors, insurance companies, manufacturers, distributors, lawyers and retailers PRIOR TO INSTALLATION :  Consulting, Identify Specifications of Product, Site Inspection, Concrete Moisture and pH Testing. DURING INSTALLATION :  Monitoring to insure installation procedures meet manufacturers specifications. AFTER INSTALLATION:   Inspection of flooring failures and Manufacturer warranty inspections. EXPERT WITNESS :  Attorney preparations for court, arbitrations, mediation, depositions, and court expert testimony. If you believe you have a warranty claim, installation error, concrete-moisture problems, or an environmental condition affecting your health or the performance of your floor we may be of help.